Maddyhome Forums

I have version 1.5 of Palettes and it is crashing everytime I open it!
It stays open for about 30 seconds regardless of how many buttons I push and then goes back to my menu screen. I am using iPhone model A1203. Please advise.
Thank you.

Sorry to hear about your problem with Palettes. Can you please perform the following steps to help me figure out the cause of the problem:

1) Sync your iPhone with iTunes.
2) Locate the crash log for Palettes. Depending on your computer this will be in one of the following locations:

* Mac OS X : ~/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>
* Windows XP: C:\Documents and Settings\<USERNAME>\Application Data\Apple computer\Logs\CrashReporter/<DEVICE_NAME>
* Windows Vista: C:\Users\<USERNAME>\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/<DEVICE_NAME>

<DEVICE_NAME> will be something like "DebG's iPhone"

3) Go into the appropriate directory and look for a file named something like:

Palettes-2009-06-11-162305.crash

All of the numbers are the date and time.

Please email me the latest one for Palettes. I can be emailed at:

rmaddy *AT* gmail D o T com

Thanks,
Rick