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PostPosted: Mon Jan 30, 2012 2:18 pm 
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Joined: Sun Jan 15, 2012 3:47 am
Posts: 14
Yesterday while scanning a Freud Super Dado set in my shop the following occurred repeatedly, I finally just put a manual entry in for the product;

Scanned the barcode on the case, MyStuff2 picked it up immediately and found two options both different descriptions of the same product. I selected one and it returned to the item data page but immediately went back to the full category list (I.e. collapsed all categories and groups). When I went back into my group for tools (where im doing inventory on my wood shop). There was no hint of the entry. I tried it four times, twice for each of the two product option that came up. I know there was data for the product because about 1/2 second before it "bleeped" back to the main category list I did see the info on the product in the fields I have setup for tools.

I checked other areas of my inventory but it was no where to be found.


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PostPosted: Mon Jan 30, 2012 7:10 pm 
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Joined: Thu Aug 14, 2008 9:26 pm
Posts: 1683
This is something I've never seen or heard about before. So I'm clear on this, when you scanned the barcode you were given two choices to pick from. Were you given the same two choices when you manually entered the barcode?

What is the barcode number for this item? I'd really like to try to replicate the problem here. Better yet, can you take a nice clear picture of the barcode and send it to me. Then I can simulate an actual scan. My email is rmaddy *AT* maddyhome -D0t- com.

Have you ever seen this issue with any other scans or just this one?

Thanks for the info.


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PostPosted: Wed Feb 01, 2012 2:35 am 
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Joined: Sun Jan 15, 2012 3:47 am
Posts: 14
Yep, sent you a good picture of the bar-code and the product label. also the iPad screen from the data entry point just before hitting the barcode scan option. ( :oops: I tried to stop the send when I realized the attachments were 11Mb, hope your mail server can handle that, was going to shrink the zip a bit more)

One thing to note on this one; I do not have 3G on this iPad so I use WiFi, as I was in my shop I had 1 bar on my WiFi during this issue. I just tried it again from my Kitechen floor having full WiFi and it did it again.

I have never seen this issue with any other scan.


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PostPosted: Wed Feb 01, 2012 5:03 am 
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Joined: Thu Aug 14, 2008 9:26 pm
Posts: 1683
Thank for the logs and images. I will attempt to recreate the issue you are seeing. I'll let you know what I find.


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